Privacy Policy

This privacy policy applies to all personal information collected by The COP23 Presidency Secretariat (referred to in this Privacy Policy as ‘the Secretariat’, ‘we’, ‘our’ or ‘us’).

Collection of personal information from you

We collect personal information from individuals who provide us with information in connection with the COP23 Presidency. We collect this information when it is reasonably necessary for the purposes of the COP23 Presidency. We collect personal information about you, including, for example, your contact details (such as name, address, email, and phone number).
In particular, we collect personal information:
• when you submit information to us by applying to subscribe to our newsletters;
• when you use our website, in which case our system may automatically collect information relating to your visit to our website, such as your IP address; and
• when you contact us (through our website, via email or phone) with queries or issues or request that we contact you.

If you do not provide us with all requested personal information, we may not be able to provide you with the requested information.

Using your personal information

Our main purposes in collecting, holding, using and disclosing personal information about you are to:
• provide you with information and/or content;
• improve information and/or content, or our website;
• keep you informed about activities and/or content associated with the COP23 Presidency;
• respond to your queries, request and issues;
• facilitate access to and management of our website; and
• operate the COP23 Presidency and the Secretariat efficiently.

Disclosing your personal information

In order to run the COP23 Presidency and the Secretariat efficiently, improve and provide content to you, respond to your queries and/or send you information about future content and/or activities that you may be interested in, your personal information may be disclosed to service providers (e.g. independent contractors and consultants, off-site security storage providers, website hosts, mail-houses and electronic database managers).
We will not otherwise use or disclose any personal information about you without your consent, unless:
• the use or disclosure is for one of the purposes described in or otherwise permitted by this Privacy Policy;
• the use or disclosure is required or permitted by law;
• we believe it necessary to provide you with content which you have requested or to otherwise implement the terms relating to our content; and/or
• we believe it necessary to protect the rights, property or personal safety of another person or the Secretariat.

Access and accuracy

Upon request, we will provide you with access to personal information that we hold about you, except in the limited circumstances in which it is permitted by law for us to withhold this information. To request access to, or corrections of, your personal information, please email the Secretariat at

Contacting us

If you have any further queries relating to this Privacy Policy, or you have a problem or complaint, including a complaint about our handling of your personal information, please contact us at In most cases we will ask that you put your request in writing to us. We will respond to you as soon as we reasonably can following investigation of any relevant issues.

Future changes

From time to time, our policies will be reviewed and may be revised. We will post any updated versions of our Privacy Policy on our website. If we hold your personal information, where practicable, we will notify you of changes to our Privacy Policy and such changes will take effect within 7 days of such notice to you. Otherwise, changes to the Privacy Policy will take effect upon posting. Please keep checking the applicable Privacy Policy to ensure you are aware of the current terms.